Home Care Richmond & Delta

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Just Like Family Home Care in Richmond & Delta offers compassionate, professional care to seniors and their families in the area.

Our wonderful caregivers provide companionship, overnight & respite care, disability support, household support, post-hospitalization recovery, and specialized care.

Owners Lisa and Garth are committed to ensuring top-quality home care services and building a network of support for seniors and their families in Richmond and Delta.

Home Care Services in Richmond, Delta, and Surrounding Areas

British Columbia

You’re unique. So is your family.

Customized home care services in Richmond and Delta to meet the unique needs of you and your family.

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Companionship & Outings

Whether at home, hospital, or elsewhere, companionship services for seniors provide support wherever you need it.

Specialized-Care

Specialized Care

Complex needs require specialized training and support. Get home care for challenging conditions such as Alzheimer’s, ALS, Parkinson’s, and more.

Personal-Support

Personal Care

Our compassionate caregivers help maintain health and dignity with personal hygiene, medication reminders, vitals monitoring, meals, and more.

Respite-Overnight-Care

Overnight & Respite Care

Caregivers need time to recharge. We offer both temporary respite care in Richmond & Delta and ongoing overnight support to ensure your loved one is safe and comfortable while you tend to your own needs.

Household-Support

Housekeeping for Seniors

Make each day easier with help from caregivers for housekeeping tasks such as cleaning and laundry.

Non-Senior-Care

Disability Support Services

Not only seniors require in-home care. We provide a range of health and home disability support services that ensure your well-being and help you live life to the fullest.

Post-Hospitalization

Post-Hospitalization Recovery

Ensure a quick and smooth recovery after a hospital stay with physical and emotional support at home.

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Senior Care

Compassionate care helps seniors remain independent and reach their full potential.

Meet Lisa, Your Local Fraser Valley Home Care Owner

As the owner of Just Like Family Home Care Richmond & Delta, Lisa is dedicated to helping people feel secure, comfortable and well supported in their own homes. She leads her local care team with empathy, taking time to learn about each client’s individual needs, daily routines and personal experiences. Lisa believes exceptional home care is built on trust and meaningful relationships, with every client receiving the kindness, dignity and respect she would expect for someone in her own family.

“Families invite us into some of life’s most important moments. That trust is something we never take for granted. Our commitment is to deliver compassionate, dependable care with the professionalism every family deserves.”


— Lisa Huppee, Owner

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Award-winning Home Care in Richmond & Delta

We are extremely honoured and proud to have won the small business Community Votes Awards for home care in Richmond & Delta.

What Fraser Valley Families Say About Us

"My family is so grateful for all the support and advice we’ve received from Lisa and her Just Like Family Richmond team. My father’s dementia came on quicker than we expected, and we needed extra support to take care of him. They were able to set up a support plan that suited our needs within a week of the first consultation. Jessica, our care provider, is amazing with my father and he always looks forward to the days they spend together. They are so compassionate and knowledgeable! Thank you so much for everything!"
The Lee Family
Richmond, British Columbia
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Frank Staiger
22 days ago
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I ended up calling last minute for Home Care and Jessica was very patient and supportive. She was able to schedule care for the entire month. This was done with virtually no notice in 24 hours. Jasmine, who has been caring for my parents now for a couple of weeks is doing an outstanding job! This company has done well for our family. Dr. Anne S.
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Helen Bender
175 days ago
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What a lifesaver! We had a holiday planned to go away but my husband was unable to go at last minute, so I called JLFH for someone to come in for a few hours in morning and evening! We were sent a timetable of who would be there at which times and organizing paper work, was easy! The ladies who came were awesome and made sure his meals were prepared, checked his bandage, light housekeeping and companionship. I will definitely reach out to them again should the need arise.
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M B
229 days ago
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Loved the experiance I had with this easy to use, friendly and capable format, local to BC and built from a place of respect for our elders and our communities and compassion for those that need the same.
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Brent McGillivray
329 days ago
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I arranged for Just Like Family home care for my mom to keep her living independently and safe at her condo. Working with the JLF team, from administration down to my mom’s caretaker has been great. Everyone is prompt and professional, and they really take care to listen and attend to the needs of their clients and their families. JLF did a great job matching the perfect caregiver for my mom, and she couldn’t be happier and excited each time the caregiver comes for her visit. I highly recommend JLF if you are considering extra home support for your loved one.
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Tammy Wright
415 days ago
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Just Like Family have been great. My mother in law had been struggling but did not want help. We decided to go ahead and get help anyway. Our care aide has been so wonderful with my mother in law, she's like a new person. She's moving better, more interested in what is going on around her, doing crafts, it's amazing. Thank you!
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Teresa S.
415 days ago
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From the first desperate call over a year ago, JLF's sympathy, openness and understanding have proven consistent and matched with competence in every encounter. I am so grateful for the excellent and consistent Care Aide they provided. She has become a regular and indispensable part of our team, lifting the load and helping me overcome the burnout I was struggling with. Equally importantly, my Dad looks forward to her visits every time, often commenting about that "really nice girl who comes. She's a hard worker and so pleasant to have here". Thank you, JLF, I highly recommend you to anyone!
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Heather Johnson
417 days ago
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Amazing support, always on time and great with families, clients of all ages!
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Ev St
624 days ago
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This company provides high quality personalized care, tailored to the needs of each client. The caregivers are experienced, knowledgeable, and empathetic. The staff at the office is always available to address any specific requests or concerns. Highly recommend!
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ShaneLee Reyes
624 days ago
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Excellent
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Bonita Sigurdson
625 days ago
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JLF is a team structured to give both the client and caregivers a positive experience. Support for the client and staff is readily available at all times. JLF also offers staff continuing education and access to further education.
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With our in-home care services, seniors will:

  • Preserve independence & dignity
  • Enjoy their home & familiar surroundings
  • Feel safe, secure & cared for
  • Maintain health & wellbeing

Top 5 reasons to choose Just Like Family Home Care in Richmond & Delta

  1. Our care plans are not checklists. We listen.
  2. We have multiple locations that are Certified Living Wage Employers (and this number is growing).
  3. We are hands-on and provide custom care.
  4. Our care plans consider more than just your physical health. Your lifestyle and overall well-being matter.
  5. We specialize in matching caregivers and clients. Dog people are dog people, and cat people are cat people.
  1. We’re changing the narrative around aging—with dignity, compassion, and real support.
  2. Every client receives a care plan tailored to their lifestyle, routines, and preferences.
  3. We believe care planning begins with listening, not with a checklist.
  4. We support the whole person—physical health, emotional well-being, and joy included.
  5. Families gain peace of mind knowing their loved one is cared for with empathy and consistency.
  6. Fall prevention is a top priority. Safety supports independence.
  7. Our real-time care notes help keep families informed and connected.
  8. We guide families through the aging journey with compassion and clarity.
  9. Our welcome kits offer practical resources to support the entire family.
  10. We treat every client as a unique individual—not just a condition or case.
  11. As life evolves, so does our care. We adapt alongside our clients.
  12. We’re honest when home care may not be the right fit. Transparency builds trust.
  13. Celebrating milestones, big or small, is part of how we show we care.
  14. Our owners show up in person. We believe in leadership that’s hands-on and human.
  15. You’ll never reach a call centre. Real people answer our phones.
  16. The same people who answer the phone are often the ones directly involved in your care.
  17. We prioritize people over profits—always.
  18. More than half of our franchise partners have caregiver experience. They lead with empathy.
  19. Two-thirds of our owners are women, and we are proudly female-led.
  20. We select franchise partners based on values, not just resumes.
  21. Purpose motivates our network. The impact matters more than the income.
  22. Integrity means doing what’s right, even when it’s inconvenient.
  23. Transparency isn’t optional. We build trust through openness at all levels.
  24. Inclusion and equity are built into our leadership decisions.
  25. We foster a culture where doing the right thing is the only way forward.
  26. Caregivers are the heart of what we do, and we treat them that way.
  27. We create meaningful careers with growth opportunities, not just jobs.
  28. We promote from within and support advancement through mentorship.
  29. Our ongoing training helps caregivers stay current and confident.
  30. Flexible schedules respect the needs of both caregivers and clients.
  31. We host national and local appreciation events to show gratitude year-round.
  32. We take time to get to know our caregivers. Their stories, birthdays, and milestones matter.
  33. When life throws a curveball, like car trouble or grief, we support our team however we can.
  34. Every caregiver is CPR-certified and background-checked for peace of mind.
  35. We support caregivers in leadership, advocacy, and personal growth beyond their day-to-day roles.
  36. Empowering caregivers leads to better care—it’s a ripple effect we believe in.
  37. Recognition is part of our culture. We celebrate caregivers who go above and beyond.
  38. Connection matters. From playing cards to going for a walk, we know real care includes real moments.
  39. We conduct regular check-ins to ensure consistent, high-quality care.
  40. Every shift is double-checked for accuracy and reliability.
  41. Schedules and billing are done right the first time. Accuracy matters.
  42. When someone is in crisis, we respond quickly and compassionately.
  43. We begin franchise meetings by celebrating impact before reviewing numbers.
  44. Operational systems are designed to be reliable—but people always come first.
  45. We thoughtfully match caregivers and clients to build strong, trusting relationships.
  46. We invest in training to uphold high standards across every team.
  47. Feedback from clients, caregivers, and families drives our improvements.
  48. We follow clear protocols but stay flexible to meet individual needs.
  49. When something goes wrong, we act fast, take responsibility, and make it right.
  50. Reviewing caregiver notes keeps us proactive in adapting care.
  51. Quality is everyone’s responsibility, from head office to every home visit.
  52. We partner with senior-focused and non-profit organizations to strengthen care across communities.
  53. Local partnerships help us tailor support to meet the needs of each area we serve.
  54. Collaborating with St. Elizabeth Health Care enhances our shared mission of quality care.
  55. We co-host conversations with the non-profit sector to shape the future of aging.
  56. Through collaboration with universities, we explore new markets and models of care.
  57. We actively support care co-ops through leadership in the Community Care Alliance.
  58. SETSI is a core partner in our work toward inclusive and equitable ownership models.
  59. We’re referred by trusted partners like ICBC and the Home Care Workers Co-op in Peterborough.
  60. Our partnerships support both client outcomes and sector-wide innovation.
  61. Being rooted in community means we lead with local insight, not just national strategy.
  62. Our franchise locations engage in volunteering, events, and community outreach.
  63. We support knowledge-sharing within community networks to amplify collective impact.
  64. Collaboration is how we grow, and how we help others grow, too.
  65. We’re raising the bar on what home care should look like in Canada.
  66. Our franchise model prioritizes equity, inclusion, and justice in ownership.
  67. We’re exploring how technology can enhance client experience and caregiver support.
  68. We actively participate in national social finance conversations.
  69. Profit-sharing and employee ownership are promoted throughout our network.
  70. Innovation means doing what’s right—not just what’s new.
  71. Social franchising is a tool for empowerment, not just expansion.
  72. Our work is studied by top universities as a model for social innovation.
  73. We support other home care organizations in adopting purpose-driven practices.
  74. Ethical leadership means being transparent, responsive, and values-driven.
  75. We challenge the sector to think bigger, beyond scaling, toward deeper impact.
  76. Thought leadership is part of our mission—from conferences to case studies.
  77. We’re a certified Buy Social Canada social enterprise which means we put our mission first.
  78. Over 51% of our organization is owned by charities, and profits go back to social missions.
  79. We’re Canada’s first home care business acquired by a coalition of charities.
  80. Clients consistently rate us among the best in Canada on Google.
  81. Our caregivers give us top marks on Indeed—a reflection of our supportive culture.
  82. Our story is featured in a book on values-based business and social enterprise.
  83. More than 200 impact investors are following our journey.
  84. We advocate for PSWs and the caregiving workforce nationally.
  85. Our leadership is regularly invited to speak on policy, innovation, and care.
  86. Our model is used as a case study in social innovation and finance.
  87. We’re helping redefine what success looks like in franchising.
  88. Impact isn’t just what we do—it’s how we lead.
  89. We help caregivers and owners build careers with meaning and purpose.
  90. Franchisees are part of a connected, collaborative network, not operating in silos.
  91. Strong team dynamics are supported through training, trust, and communication.
  92. Our buddy system connects partners for peer learning and mutual support.
  93. We offer leadership development and coaching tailored to each franchisee’s needs.
  94. Support is ongoing—from onboarding to real-time problem-solving.
  95. We celebrate achievements because success is worth recognizing.
  96. Franchise meetings and workshops keep ideas flowing and teams growing.
  97. We value collaboration over competition—everyone rises together.
  98. We provide tools and resources to support success, while giving each franchise the flexibility to lead in a way that fits their local community.
  99. Our network is built on belonging. No one is left to figure it out alone.
  100. We’re not just building a business—we’re building a movement of care.
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Get in touch

Looking for more information? Simply fill out the form and we will be in touch within 24 hours.

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We’re part of your community

We love being part of the Richmond & Delta community, supporting families and having some fun along the way!

Connect with us

There are many ways to get in touch with us! Choose the one that’s right for you.

Our info

2030 – 10013 River Dr
Richmond, BC V6X 0N2

OFFICE@JUSTLIKEFAMILY.CA

Call us

(778) 244-7742

Available 24 hours, 7 days a week

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Statement of Commitment

Just Like Family Home Care is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting accessibility needs in a timely manner.